Spice Temple, the sequel ...

This was going to be a comment in the post below but I came over all verbose ...
Thanks for popping by David but I get the feeling you haven’t really understood my gripe. And that may be my fault in part, since I didn’t want to go into long, tedious detail about the lack of service. But since you have popped by, let me outline why we were so unhappy last night.
We arrive, we are offered drinks menus and then we wait, and wait until an order is taken. We wait another 20 minutes until the drinks actually arrive.
We’d ordered a carafe of Pig, as I mentioned, and since the carafe was not left on the table, and we were not able to top up our own glasses, I’d expected some discrete observation on the part of the wait staff, some regular topping up. But no, we had to ask for our glasses to be refreshed, each time. In the end, because of the length of time between top ups our last glass was pretty much melted ice.
One of the party would have liked a third beer, one of the party would have liked a glass of wine. At no stage during the evening were we ever asked if we would like to order any other drinks. To get his second beer a little waiter tackling had to be employed.
Like I said, the food really was excellent, but the wait for our last course, the chicken was well over ½ an hour after we’d polished up the other dishes, and all the rice. There was no apology, no explanation, and no offer “can we get you another serving of rice?” Either the course was forgotten, in which case a “sorry” would have been nice, or the dish in question takes a long time to prepare, in which case a warning from the waiter or on the menu would have been useful.
And to top the evening off, being ignored when you’re trying to pay a bill and leave simply isn’t good enough. If there’s a delay, or a problem, a simple explanation, possibly an apology, is really all that’s needed. We’d have understood, we had the cash, if someone had explained there was a problem with credit card payments we’d have just paid up with that. But no, there was nothing, and as I said, in the end we left the payment on the table. I hope it was there once someone noticed we were gone.
We are not particularly fussy, honestly. We don’t expect obsequious, fawning service, but we do like a little attention paid to our needs and if that attention had been paid we’d have ordered more to drink, probably ordered more to eat (those cat’s ear noodles sounded intriguing), probably desert as well. Tipped generously and recommended Spice Temple to one and all. But by the end of it we were disheartened and just wanted to go.
This really has gone on a bit, sorry, but I got the feeling from your response that you didn’t really understand what my problem was. I hope you do now.